dadu55 Privacy Policy - How We Protect Your Account

This page describes what data we collect when you use dadu55 and how we keep that data protected. We treat your privacy seriously. When you register, deposit, or withdraw funds on our platform, we gather specific information to operate your account securely, comply with local regulations, and process your payments.

We operate dadu55 in supported jurisdictions where local law permits. Our servers may sit outside your jurisdiction, but we apply consistent data protection standards across all locations where we store your information. Our processing is governed by the regulatory framework of the regions where we operate, including Indonesia.

We do not sell your personal data to third parties. We do not share your payment details with game publishers or affiliate networks. Your account information remains within our direct control. This policy explains exactly what we collect, how we use it, and what rights you have over your data.

What Data We Collect on dadu55

We collect your email address, password hash, and basic identity information (full name, date of birth, government ID number) during account setup. When you verify your account, we also collect address details from your proof-of-address document. This information allows us to confirm your identity and prevent account takeovers.

For deposit and withdrawal processing, we collect payment method details. When you fund your account via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer through mobile banking, local payment, online payment, e-wallet, we receive transaction records showing your deposit amount, timestamp, and payment provider confirmation. We do not store full payment card numbers or wallet credentials—our payment processors handle that encryption separately.

We log all your account activity: game participation, bet amounts, wins and losses, promotion claims, withdrawal requests, and login timestamps. We track which device you access dadu55 from and your approximate location via IP address. We record the duration and type of gameplay you engage in across our sportsbook, live casino, slots, and esports markets.

How We Use Your Data

We use your identity data to verify your account, process your deposits and withdrawals, and comply with local regulatory requirements. Verification is mandatory—we do not operate unverified accounts. We apply your data to detect fraudulent account activity, prevent money laundering, and block underage access.

Your activity data helps us calculate your VIP tier, compute your weekly cashback, and determine your eligibility for seasonal promotions tied to events like Liga 1 matchdays or Piala AFF tournaments. We analyse gameplay patterns to identify technical issues, detect system abuse, and improve our platform performance. We use payment data to reconcile deposits, process withdrawals, and investigate disputed transactions.

We may contact you via email or phone to confirm account activity, notify you of promotional offers, invite you to new games, or alert you to security concerns. We do not send unsolicited marketing; all promotional communications relate to dadu55 services you have accessed. You can opt out of promotional emails in your Account Settings, though we will continue to send transactional notices (deposit confirmations, withdrawal alerts, account verification requests).

Third-Party Processors and Data Sharing

We share necessary data with third parties only to operate dadu55. Our payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment partners) receive transaction information to settle your deposits and withdrawals. These processors apply their own privacy policies and security standards independent of dadu55.

Our hosting provider stores server logs and account backups. Our customer support system maintains copies of all messages you send us. Our compliance team may access your account data during regulatory audits or investigation of potential fraud. We do not share your data with marketing networks, analytics firms, or social media platforms without your explicit consent.

Identity verification

We collect and store government ID and address proof to confirm you are who you claim. This data is never shared externally and remains encrypted at rest.

Payment information

Your online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank account details are handled by payment processors. We retain only transaction records, not wallet credentials.

Activity logs

Your gameplay history, tier progression, and promotion claims are stored for account reconciliation and dispute resolution.

Device and location

We record your IP address, device type, and browser to detect unauthorized access attempts and prevent account takeover.

Your Rights on dadu55

You have the right to access, correct, and in some cases delete your personal data. If you want to review what information dadu55 holds about you, contact our support team and we will provide a data export within 10 business days. If you discover inaccurate information (incorrect address, wrong ID number), notify us immediately and we will correct it.

You have the right to request deletion of your account and associated data. When you request account closure, we mark your account as inactive and stop processing your data for any new purpose. However, we may retain transaction records and activity logs for a period mandated by local regulations—typically seven years—to comply with anti-money-laundering requirements and dispute resolution obligations.

We honour data deletion requests where legally permitted. We cannot immediately erase payment transaction history because financial regulators require us to maintain those records. We do delete personal identifiers (ID scans, address proof documents) once they expire and account closure is confirmed, unless a dispute or investigation is pending.

Cookies and Tracking

We use cookies to maintain your session, remember your preferences, and track which games you access. These are functional cookies necessary for dadu55 to operate—without them, you would need to log in on every page load. We do not use advertising cookies or behavioural tracking for third-party marketing.

You can disable cookies in your browser settings, but this will prevent dadu55 from functioning properly. We recommend keeping cookies enabled while using our platform and clearing them periodically for security.

Data Retention and Deletion

We retain your account data for as long as your account is active. Once you close your account, we retain transaction history and verification records for regulatory compliance. Payment processors retain records according to their own retention policies. Seasonal campaign data (promotional claims during Idul Fitri, Idul Adha, Liga 1 seasons, or Piala AFF tournaments) is archived after six months but kept for audit purposes.

If you have questions about your privacy or wish to exercise your data rights, contact our customer support. We respond to all data requests within 10 business days. Service on dadu55 is available only where local law permits—your location and local data protection regulations may affect your rights.